Company logo

REGIONAL MANAGER (OPERATIONS)

Way Dot Com (P) Ltd

Trivandrum

in 30 days

Brief DescriptionJob Title: Regional Manager – OperationsApply Now: https://waydot.greythr.com/hire/jobs/regional-manager-operations

We are seeking a highly driven and strategic Regional Manager – Operations to lead regional performance, drive sales, and build strong vendor partnerships within a rapidly scaling vertical. This role requires a hands-on leader with a solid background in operations, sharp problem-solving skills, and a passion for delivering exceptional customer experiences. The ideal candidate is self-motivated, thrives in fast-paced startup environments, and is always looking for ways to improve processes and drive growth.

Key Responsibilities

Regional Operations OversightManage daily operations across assigned regions, ensuring consistent sales performance and maintaining accurate operational records.

Sales & Marketing AlignmentCollaborate with marketing teams to synchronize campaigns with operational objectives, while keeping campaign and sales data current and actionable.

Team Leadership & DevelopmentLead, coach, and upskill team members—fostering growth, performance, and professional development.

Vendor Relationship ManagementCultivate and manage long-term vendor partnerships, focusing on trust, collaboration, and mutual success.

Strategic Growth & InnovationWork with cross-functional leads to uncover growth opportunities, implement innovative sales strategies, and elevate customer satisfaction.

Issue Escalation & ResolutionServe as the go-to escalation point for urgent or critical issues, ensuring quick resolutions and contributing to knowledge sharing and process improvements.

Process Improvement & OptimizationCommit to continuous improvement through proactive problem-solving, streamlined workflows, and a focus on operational excellence.

Work Hours This role supports a dynamic and fast-scaling vertical, requiring flexibility to work night shifts and occasional weekends to meet business needs and ensure smooth operations.Preferred SkillsQualifications & Skills

A Bachelor’s degree in any discipline.

Minimum 3 years of experience in Operations or a related functional area.

Exceptional communication skills, both written and verbal, with the ability to convey ideas clearly and confidently.

Strong cold-calling skills to engage new, inactive, or hesitant customers effectively.

Highly organized and a natural team player, with proven collaboration capabilities.

Proficiency in Google Workspace, Microsoft Excel, and internal ticketing or CRM systems.

A solution-driven mindset, with the ability to think creatively and challenge conventional approaches.

Comfortable working independently, managing real-time challenges, and staying composed under pressure.

Strong analytical thinking, with an instinct to ask “why” and dig deep into operational problems.

A growth mindset with a willingness to continuously upskill to enhance personal and team performance.

          Apply here: https://waydot.greythr.com/hire/jobs/regional-manager-operations