BUSINESS OPERATIONS EXECUTIVE

Brief Description About Us:

 Way.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding. Apply Now:https://waydot.greythr.com/hire/jobs/business-operations-executive We’re looking for a detail-driven and proactive Business Operations Executive to ensure smooth, efficient, and high-quality operations in our Airport Parking division. You’ll be at the heart of daily workflows—coordinating with teams, managing vendor relationships, and ensuring every process runs like clockwork to deliver exceptional service. If you thrive in fast-paced environments, think strategically about operations, and are committed to delivering outstanding service, we want you on our team. Key Responsibilities

Operational Oversight – Manage day-to-day activities to ensure timely, efficient, and high-quality service delivery.

Process Optimization – Identify inefficiencies, resolve bottlenecks, and escalate critical issues to prevent disruptions.

Data & Reporting – Maintain accurate operational records, trackers, and reports to support data-driven decision-making.

Cross-Functional Collaboration – Work closely with internal teams to align processes with business goals and boost efficiency.

Vendor & Stakeholder Management – Serve as the primary liaison for vendors and partners, ensuring clear communication, SLA compliance, and quick issue resolution.

Customer Experience – Maintain top-tier service standards, respond promptly to operational needs, and ensure customer satisfaction.

Flexibility & Special Projects – Support ad-hoc initiatives and remain adaptable to evening, night, or weekend shifts to ensure uninterrupted operations.

Preferred SkillsPreferred Skills & Qualifications

Strong verbal and written communication skills with the ability to interact effectively across teams and stakeholders

Excellent organizational and multitasking capabilities, with a demonstrated ability to manage competing priorities

High attention to detail and a proactive, solution-oriented approach to problem-solving

Analytical mindset with the ability to interpret basic data and identify trends

Proficiency in Microsoft Excel (intermediate to advanced level) is mandatory

Collaborative team player with the ability to work independently when required

Willingness to work night shifts and weekends, based on business needs.

Adaptability and eagerness to learn in a dynamic, fast-paced environment

Prior experience in business operations or the automotive industry is a plus, though not required.

Apply here : https://waydot.greythr.com/hire/jobs/business-operations-executive