Regional Manager - Operations

Brief DescriptionApply Now: https://waydot.greythr.com/hire/jobs/regional-manager-operations About UsWay.com — America’s dominant automotive super app, powering every mile for over 10 million customers—from auto insurance and parking to EV charging and more. Leveraging cutting-edge AI, machine learning, and advanced data analytics, we deliver innovative, personalized solutions that transform car ownership. Featured by Bloomberg and ranked 48th on Andreessen Horowitz’s Marketplace list of fastest-growing companies worldwide and recognized as the top Product in Insurance by UnitQ, we’re making car ownership easier, more affordable, and more rewarding.

Job Title: Regional Manager - Operations Experience: 3 to 7 Years Work Arrangement: On-site Employment Type: Full-time

Role OverviewWe are seeking a strategic, results-driven, and hands-on Regional Manager – Operations to lead regional performance, boost sales, and strengthen vendor relationships in one of our fastest-growing business verticals. This role demands a leader with proven operational expertise, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.If you thrive in high-energy, fast-paced environments and excel at driving growth while optimizing processes, this is your chance to make a significant impact.

Roles & Responsibilities

Regional Operations Leadership – Manage day-to-day operations across assigned regions, ensuring consistent sales results, operational accuracy, and timely reporting.

Sales & Marketing Alignment – Partner with marketing teams to align campaigns with operational objectives, maintaining data accuracy and generating actionable insights.

Team Leadership & Development – Lead, mentor, and inspire high-performing teams, fostering a culture of collaboration, accountability, and excellence.

Vendor Relationship Management – Build and sustain strong, trust-based partnerships with vendors to drive shared success.

Strategic Growth & Innovation – Work with cross-functional teams to identify growth opportunities, execute innovative sales strategies, and elevate customer satisfaction.

Issue Escalation & Resolution – Serve as the primary escalation point for critical issues, ensuring swift resolution and process improvements.

Process Optimization – Continuously refine workflows to enhance efficiency, scalability, and overall operational performance.

Flexibility – Willingness to work night shifts and occasional weekends to meet business demands and ensure smooth operations.

Preferred Skills

A Bachelor’s degree in any discipline.

Minimum 3 years of experience in Operations or a related functional area.

Exceptional communication skills, both written and verbal, with the ability to convey ideas clearly and confidently.

Strong cold-calling skills to engage new, inactive, or hesitant customers effectively.

Highly organized and a natural team player, with proven collaboration capabilities.

Proficiency in Google Workspace, Microsoft Excel, and internal ticketing or CRM systems.

A solution-driven mindset, with the ability to think creatively and challenge conventional approaches.

Comfortable working independently, managing real-time challenges, and staying composed under pressure.

Strong analytical thinking, with an instinct to ask “why” and dig deep into operational problems.

A growth mindset with a willingness to continuously up-skill to enhance personal and team performance.

Why you will love working with us

Opportunity to work for the #1 Auto Super app in the US.

Opportunity to make a meaningful impact across 10+ million users.

Dynamic, fast-paced, and innovation-driven work culture.

Clear pathways for career growth in a rapidly scaling technology company.

Competitive compensation.

Apply Now: https://waydot.greythr.com/hire/jobs/regional-manager-operations