Customer Relationship Executive

Brief DescriptionWe're seeking an experienced Customer Relationship Executive with a minimum of 1years of expertise to join our team. As a Customer Relationship Executive, you'll be instrumental in ensuring customer satisfaction and handling inquiries with finesse. Key Responsibilities:

1. Respond promptly and professionally to customer queries via phone, email, and live chat.2. Provide accurate information about our products or services, guiding customers through our platforms.3. Resolve customer issues efficiently, ensuring a positive resolution.4. Collaborate with internal teams to escalate and address complex problems, prioritizing customer satisfaction.5. Stay updated on product knowledge to effectively assist customers. Requirements 
2. Minimum of 1 years of experience in customer support roles.2. Excellent communication and interpersonal skills.3. Strong problem-solving skills with a customer-centric approach.4. Ability to collaborate within a team and coordinate with other departments.5. Proactive attitude and adaptability in a fast-paced environment. If you possess these qualifications and are passionate about delivering outstanding customer service, we invite you to apply for this position.Preferred SkillsCommunication skills Languages: English, Malayalam,Tamil